Sr. M365 Administrator
Work Type: Full Time
Provides leadership and senior level support throughout Revature for M365 services including but not limited to: AzureAD, Exchange, Teams, OneDrive, SharePoint, MDM.
Recommends, develops and/or determines, and ensures implementation of sound practices and solutions for M365 issues.
Oversees and is responsible for collection of data from performance and uptime monitoring tools and reports to management for information and review.
Provides technical expertise in the diagnoses and resolution of M365 and supporting cloud based systems
Serves as the senior level escalation point for M365 related issues.
Monitors, analyzes, leads and provides oversight for planning activities to ensure adequate capacity, availability, and effective use of the latest available technologies
Designs, plans, and implements advanced technical solutions.
Interacts and negotiates with vendors, outsourcers, and contractors to secure and interface with M365-related products and services.
Troubleshoots, researches and tests enterprise-level issues; implements solutions based on change management guidelines.
Provide M365 user training to the organization in accordance with Change Enablement standards.
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