Director, Technical Client Partnership

Reston, Virginia
Work Type: Full Time

Revature is rapidly growing – both domestically and internationally – and our Corporate IT Team plays a key role in ensuring our people have the tools they need to flourish.

We’re looking for a passionate and talented Technical Client Partnership Director to join our Enterprise Market Unit, who primarily deals with lots of data and proactively design, create, and deliver strategies across multiple disciplines within the Enterprise Market Unit portfolio of clients. You will help us build KPI’s for the team to accelerate and drive transformation Partnerships with various clients and help organization attain robust growth.

Our ideal candidate is based near our headquarters in Reston, VA.

Where You’ll Focus:

  • Supporting end-to-end reporting, subject matter expertise and data/business analytics needs for the company, including earnings reporting, analytics support for Finance, Operations, Product & Project management, and addressing other internal information needs.
  • Develops new customers in the region, maintain and service a developed customer base through independent travel, managing distributor relationships and agent relationships.
  • Proactively scopes the technical solution required to address customer requirements, assesses customers met and unmet needs, and recommends Asset Based/Asset Enabled solutions that optimize value for both the customer and the company.
  • Provide leadership and manage delivery against financial and operational targets. Responsible for Account Management across the Enterprise Market Unit.
  • Work with the account Managers to forecast future demand. Responsible for day-to-day account management process excellence.
  • Accountable for quality of service and performance ensuring that client demands from existing and growth opportunities are factored into capacity plans by working with Account Managers, Delivery Leadership, and Technology teams.
  • Provides coaching and professional development to team-member sales associates in order to enhance their product knowledge, technical acumen, and technical sales skills.
  • Monitors customer support for technical solutions proposed throughout the sales process and alerts the sales and account teams to potential risks of deal closure.
  • Leads technical specialists to provide and sell the best-in-class productivity and mobility online services to our enterprise customers, building momentum for digital transformation in helping our customers reinvent productivity and business processes.
  • Manages, coach and lead a team of Tech Sales professionals to uncover and support the Business & IT goals of our customers, by driving the technical decision at the customer and providing Business value with the Revature Platform, thus securing long-term sustainable Growth for Revature.
  • Drives for in-depth knowledge of the industry's IT technologies across all Tech Sellers and be able to map relevant IT Technology Solutions to the industry's and customers' IT and Business maturity.
  • Supports the Tech Sales team's efforts to develop skills that are deep on core technologies and broad on adjacent solutions. Encourage a team approach to complex opportunities that require cross-domain solutions.
  • Leads the team to proactively work with customers (and leveraging Principals, Partners or MC as needed) to develop deployment/consumption plans for all customer wins, and to define and document clear technical decision criteria for all opportunity engagements.
  • Increases deal velocity by assessing the status of technical engagements at every stage of the opportunity and identifying and directing technical, architectural, and competitive escalations to the appropriate channel.
  • Uses the team and partners to proactively address technical and architectural issues that block customers' technology decisions and usage.
  • Track and ensure service delivery metrics are 100% aligned and compliant with Market Unit KPIs

Education & Technical Skills:

  • Master’s degree in computer science, Engineering, IT, Business Administration, Management or Foreign equivalent plus 2 years of relevant experience in Marketing, Operations Specialist, Business Analyst, Client relations
  • Extensive knowledge supporting end-to-end reporting, subject matter expertise and data/business analytics needs for tech company, including earnings reporting, analytics support for finance, operations, product & project management, and addressing other internal information needs

Work Location:

11730 Plaza America Drive, Suite 205, Reston VA 20190

Work Schedule:

8:30 am – 5:30 pm; 40 Hrs/week (M-F)


Who We Are

Revature is a tech career launch pad and the largest employer of entry-level technology talent in the U.S. The company works with Fortune 500 companies, government organizations, and top systems integrators to grow their business by hiring, training, and deploying top tech talent.

Our mission is to create a pathway for candidates from diverse experiences and educational backgrounds to reach their potential as technology professionals. Alumni of the Revature program work on innovative, challenging, and rewarding software development projects across the United States.

Revature has trained over 7000 software engineers across 54 technical disciplines, recruited talent from 700 universities, and deployed them to blue-chip companies throughout the U.S. We have proudly committed to training 1 million developers over the next decade, helping to close the opportunity gap in tech and supporting the future of work.

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