IT Technical writer

Chennai, Tamil Nadu
Work Type: Full Time

Roles and Responsibilities: 


  • Develop comprehensive documentation that meets organizational standards 

  • Obtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging content 

  • Independently gather information from subject matter experts to plan, develop, organize, and write procedure manuals, technical specifications, and process documentation 

  • Research, develop and document technical design specifications 

  • Produce electronic documentation in addition to hard copy manuals 

  • Maintain a comprehensive library of technical terminology and documentation 

  • Analyze documents to maintain continuity of style of content 

  • Manage updates and revisions to technical literature 

  • Preparing IT policy documents 

  • Taking training sessions on the products and Tools used across the organization on the usage of it and its best practices 



Qualification and skills: 

  • 2 – 5 yrs of experience in IT technical documentation  

  • Proven experience working in a technical writing position 

  • Excellent written and verbal communication skills 

  • Proficiency in MS Office 

  • Strong attention to detail 

  • Able to write in explanatory and procedural styles for multiple audiences 

  • Skilled at prioritization and multi-tasking 

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